HSQF Standard 1.3 requires community services organisations to have systems for responding to emergencies and critical incidents. Many Queensland Government funding agreements also require documented service continuity plans as a contract condition. For organisations delivering services to vulnerable clients, the consequences of being unprepared can be significant. This bundle gives you a practical, scalable framework that satisfies both your HSQF auditor and your funders without requiring specialist expertise. What Is Included Business Continuity and Disaster Recovery Policy Template covering the full policy framework including principles, responsibilities, business impact analysis requirements, continuity plan development, IT disaster recovery, a seven-step incident response procedure and testing obligations, with two built-in size options for small and larger organisations Business Continuity and Disaster Recovery Implementation Guide step-by-step guidance including how to conduct a business impact analysis, typical critical functions for community services organisations, a nine-week implementation timeline, funder requirement guidance and a thirteen-item implementation checklist 12 months of updates included from the date of purchase Key Features Aligned with HSQF Standard 1 Indicator 1.3 with a compliance mapping table included in the policy Scalable framework aligned with AS/NZS ISO 22301:2020 adapted to be practical without dedicated business continuity resources Two built-in size options: Option A for small organisations (CEO coordination, annual desktop exercise) and Option B for larger organisations (Business Continuity Committee, tiered testing schedule) Business impact analysis framework with five assessment criteria prioritising client safety and wellbeing Business continuity plan development requirements including activation triggers, alternative work arrangements, communication protocols and return-to-normal procedures IT disaster recovery requirements covering backups, offsite storage, system redundancy and tested recovery procedures Addresses WHS Act 2011 (Qld) emergency planning obligations and funding body service agreement requirements Implementation Guide includes guidance on planning for cyber and pandemic scenarios, not just natural disasters Organisation size adaptations table covering small through to large organisations *This is a template for guidance only and requires customisation to your specific organisational context, structure and compliance obligations. The template does not constitute legal or professional advice.
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