This midweight round neck sweater offers reliable quality and comfort. With a total body length of approximately 26.5" in the front and a chest measurement near 40", it provides a flattering fit. Crafted by Zenana, this essential basic sweater is perfect for everyday wear. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address: 1523 LOGAN DRIVE DOUGLAS, GA 31535Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]. Shipping cost are a flat rate cost of $5 every 24 hours. For example, if you order 10 items within 24 hours you will only be charged $5. If you are a local customer, I will be glad to meet you somewhere for pick up. If you choose to do this, choose PICK UP when you place your order. Also send me an email to [email protected]
