Buying for a team?Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant. Develop practical knowledge and confidence in Sensitivity Training. This training will introduce you to your company’s responsibility with regard to promoting sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. Why this course matters This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together. What you will gain Understand the core principles and practical approaches covered in Sensitivity Training. Recognise situations where those approaches can improve workplace decisions or performance. Apply the course ideas more confidently in day-to-day professional situations. Who is this course for? This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance. Course at a glance Study time: approximately 2 hours. Format: self-paced online learning. Professional development: CPD course. This training will introduce you to your company’s responsibility with regard to promoting sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. Course Details Objectives: In this unit you will learn the company’s responsibility with regards to promoting sensitivity and the steps to take when employees are not in compliance with the business’ policy. Unit Contents: 1. Getting Started 2. Introduction 3. Benefits 4. Stereotypes 5. Discrimination 6. Sex and Gender Stereotypes 7. Age 8. Disabilities 9. Religion 10. Handling Complaints (I) 11. Handling Complaints (II) 12. Wrapping up and Test Results Continue your learning Part of this learning pathway: Human Resources Course pathway: eBSI SME Academy > Human Resources > Sensitivity Training Explore more Human Resources training or return to the eBSI SME Academy.
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